Endpoints

Track orders

Check the status of many orders at once. Identifiers are id-agnostic, so you can pass the references you already use — your client_order_id or external_waybill — and get back the current status and latest event for each.

POST/orders/tracking

Look up the current status of up to 200 orders in one call. Identifiers are id-agnostic: use your client_order_id or external_waybill, or our order id or waybill.

Headers

Authorizationstringrequired

Your API key: Bearer rly_live_....

Content-Typestringrequired

application/json.

Body parameters

identifiersstring[]required

Up to 200 order identifiers. Each may be your client_order_id, your external_waybill, our order id, or our waybill.

curl -X POST https://dev-api.rely7.com/api/v1/orders/tracking \
  -H "Authorization: Bearer rly_live_xxx" \
  -H "Content-Type: application/json" \
  -d '{ "identifiers": ["order-9001", "order-9002"] }'

{
  "statusCode": 200,
  "success": true,
  "data": [
    {
      "client_order_id": "order-9001",
      "status": "DELIVERED",
      "latest_event": { "type": "DELIVERED", "at": "2026-07-19T13:04:00Z" }
    },
    {
      "client_order_id": "order-9002",
      "status": "IN_TRANSIT",
      "latest_event": { "type": "PICKED_UP", "at": "2026-07-19T12:41:00Z" }
    }
  ]
}

Polling

Delivery status is obtained by polling this endpoint (and the batch endpoint). Outbound webhooks are on the roadmap and are not part of the current version.